Support
A real person reads it. Expect a reply within a couple of days. Include your Android version and what you were doing when it went wrong — it shortens the conversation considerably.
The confirmation email
I tapped the link and nothing happened
Confirmation links are single-use, and asking for a new email cancels the previous one. If you pressed “Resend the email”, only the newest message will work — an older one fails silently. Open the most recent “Confirm your Meridian account” email and tap the link there.
The email never arrived
Check spam, then open Meridian → tap the logo → Profile → “Resend
the email”. It is sent from noreply@meridianyield.app.
Links expire after 24 hours.
I confirmed but the app still says “check your email”
Tap “I've confirmed — sign in” on the same screen and enter your password. That fetches your account's real state from the server.
Do I even need an account?
No. Meridian is fully usable as a guest and nothing is missing from the core loop. An account only adds backup, sync across devices, and Premium.
Your numbers
Why is the inflation figure from last month?
Statistics offices publish about two weeks after a month ends. Meridian only ever uses a confirmed month and names it on screen, rather than guessing at the current one. The Inflation screen shows when the next figure is due.
My Shield Score dropped after I did nothing
The score compares your yield with inflation for the cycle month. When a new month is confirmed, the comparison moves to that month — your holdings did not change, the month did.
A revision changed the published inflation rate. Does my history change?
No. Closed months are frozen with the rate and exchange rate that applied when you saved them. Revisions only affect months not yet closed.
Subscriptions
How do I cancel?
Play Store → your profile picture → Payments & subscriptions → Subscriptions → Meridian → Cancel. Meridian cannot cancel it for you; only Google can.
Refunds
Purchases go through Google Play, so refunds are handled by Google. Request one at play.google.com, or within 48 hours via Google's refund form. Write in if you get stuck and we will help you chase it.
I paid but Premium is not on
Open Profile and pull to refresh, or sign out and back in — entitlements are fetched at sign-in. If it is still off, email us with the Play order number.
Privacy and deletion
Privacy policy · How to delete your account. Deletion is immediate and self-service; you never have to ask us.
Meridian · support@meridianyield.app